Publications

Stage 5 – Capture performance information and update bow tie/risk profile

20 May 2015
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The Risk Management Maturity Model (RM3) provides a useful mechanism to understand the capability of the organisation to sustain (or improve) high levels of effective control ie to understand why an organisation is performing as it is. Information captured from the audits can be used to help inform the RM3 evaluation.

Buying a train ticket

19 March 2015
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Information to help you understand the differences between rail tickets, why these might be important to you, and some other hints and tips.

Approach to transparency consultation

11 March 2015
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Date published: 26 July 2012 Closing date: 19 October 2012 On 26 July 2012 we published a consultation on ORR's approach to transparency. We believe that transparency has a vital role to play in driving the behavioural changes necessary for industry reform, delivering better value for money and an industry that has a sharper focus on its customers. Our consultation document described why we

Other notices

12 February 2015

Content archived on 25 November 2024

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Notices in accordance with Section 55(6) of the Railways Act 1993 (as amended) of the ORR's decision not to make a final order. Notice in accordance with Section 55(6) of the Railways Act 1993, as amended, of the Office of Rail Regulation's decision not to make a final order, or make or confirm a provisional order, in relation to Network Rail Infrastructure Limited's contravention of Condition 1

December 2014 engineering overruns investigation

11 February 2015
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We carried out an investigation into severe disruption on 27 and 28 of December 2014 to passengers travelling into or out of King's Cross and Paddington stations. Over the two days we estimate that more than 115,000 passengers were affected in some way by this disruption.