Publications

The route level efficiency benefit sharing (REBS) mechanism was designed to encourage Network Rail and train operators (passenger and freight) to work together and allow both to share in Network Rail's efficiency gains or losses on an annual basis.

GB rail industry financial information 2012-13 presents ORR's analysis of the latest financial data from train operators, Network Rail and governments. Key findings include: Passenger income was £7.7bn in 2012-13, a real terms increase of 3.6% from 2011-12. This is partly attributable to a 2.9% increase in the number of passenger journeys. Passenger income represents ticket income from passenger

A summary of the passengers’ experience of planning journeys, choosing rail, buying tickets and using its services drawing on new research into passengers’ decisions, past research into buying and travel habits.

Here you can view the objectives and criteria which we will use to evaluate the success of the periodic review 2013 (PR13), the multi-billion pound plan for improving Britain's railways between 2014 and 2019.

As part of ORR's strategy to raise awareness on occupational health under our health programme, we will publicise recent cases where formal enforcement action has been taken to secure legal compliance

Report on rail passengers' awareness of their compensation and refund rights.