Responses to RAIB reports 2015
7 February 2023
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Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2015.
Rail
Responses to RAIB reports 2021
6 February 2023
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Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2021.
Complaints Code of Practice
2 February 2023
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Consultation on replacing our current guidance on complaints handling procedures for licence holders with a new Complaints Code of Practice (CoP).
Future freight priorities on agenda at ORR event
2 February 2023
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ORR brought together representatives from more than 20 organisations in January to hear from policy leaders about important questions for freight.
Office of Rail and Road February 2023 newsletter
31 January 2023
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Office of Rail and Road February 2023 newsletter
Initial consultation on periodic review of HS1 Ltd 2024 (PR24)
31 January 2023
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Sought views on ORR's proposed process, timescales and approach to the next periodic review of HS1 Ltd: periodic review 2024 (PR24).
ORR calls for all train companies to implement automatic passenger information notifications
30 January 2023
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The Office of Rail and Road (ORR) has today called for all train companies to implement a system that automatically notifies passengers who have booked tickets online if their trains are cancelled or changed before travel.
Handling RAIB recommendations
25 January 2023
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Our role in handling recommendations from the Rail Accident Investigation Branch (RAIB).
Rail regulator calls for improvement after Avanti’s timetable recovery plan stalls
24 January 2023
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Passengers attempting to access timetable information and book tickets for Avanti West Coast services have faced frustrating and enduring problems in recent months.
Licence exemptions by company T - Z
23 January 2023
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This section lists railway licence exemptions for companies T – Z.