Rail

Thousands of rail passengers impacted by an IT error will be reimbursed for the inconvenience they experienced when attempting to claim compensation for a delayed journey.

More than double the number of rail journeys were made by passengers between April 2021 and March 2022 compared to the number of those made during the pandemic in the previous year.

The first court hearing for the Office of Rail and Road's prosecution relating to the Croydon tram crash took place today at Croydon Magistrates' Court.

The Department for Transport has published its consultation on the legislative changes needed for its widescale rail reform, as set out in the Williams-Shapps Plan for Rail.

In this episode, we take a closer look at some of the work of our consumer team.

Welcome to the June edition of the stakeholder newsletter.