Rail

Rail regulator acts to make claiming for train delays easier

15 December 2021
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Simpler ways for passengers to claim compensation for train delays have come a step closer. The Office of Rail and Road (ORR) has now finalised a new licence condition on train companies which they must comply with by next April.

Responses to RAIB reports 2011

8 December 2021
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Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2011.

Pandemic sees London’s Stratford station become top of the stops

25 November 2021
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London’s Stratford railway station recorded the most passenger entries and exits during a year that saw Britain’s passenger usage drop 78% compared with the previous year. This was the lowest level of journeys seen since at least before 1872 and is a result of the pandemic.