Office of Rail and Road Update - September 2018
28 September 2018
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Welcome to ORR's September Newsletter.
Rail passengers
ORR Inquiry concludes passengers let down by rail industry failures
20 September 2018
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The Office of Rail and Road (ORR), chaired by Stephen Glaister, has today published its interim Inquiry report into what caused the May 2018 timetable disruption, which led to passengers enduring delays and cancellations as they could not predict how long a journey may take, or even if it was possible to travel.
ORR calls on industry to improve competition and innovation in the markets for ticket gates and ticket vending machines
13 September 2018
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The Office of Rail and Road (ORR) has today announced that it will press industry to improve competition, value and innovation in automatic ticket gates (ATGs) and ticket vending machines (TVMs).
ORR and accessibility
6 September 2018
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By Stephanie Tobyn, Deputy Director for Consumers.
Passenger assistance
28 August 2018
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Our vision is to empower confident use of the railway by all.
Far from stationary
16 August 2018
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By Gerry Leighton, Head of Stations & Depots.
ORR requires action by Network Rail over timetabling failures
27 July 2018
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The Office of Rail and Road (ORR) has required Network Rail to take four actions immediately to improve services for passengers after an investigation found systemic failings in the company's general management of timetable changes. This contributed to massive disruption in May for many passengers.
Office of Rail and Road Update - July 2018
25 July 2018
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Welcome to ORR's July Newsletter.
Annual health and safety report of performance on Britain’s railways: 2017-18 - Errata
17 July 2018
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In the original publication of the ORR's Annual Health & Safety Report on 17 July, there were some discrepancies within the data presented.
Workers are key to ensuring Britain's railways remain safe
17 July 2018
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The Office of Rail and Road (ORR) has today published its Annual Report on Health and Safety Performance which reveals that Britain's railways remain safe, but highlights that the industry must focus on supporting its staff to ensure passengers travel safely in coming years.