Rail passengers

Occupational health

10 January 2014
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Advice and guidance on occupational health matters for railway managers and employees.

Health and safety investigation and enforcement powers

10 January 2014
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How we are informed when a serious incident occurs and how we work with other bodies in the railway to find out what has happened and why, and the range of our formal enforcement powers under the Health and Safety at Work Act 1974.

Service disruption

6 December 2013
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Information about who to contact if your train service is disrupted and the different types of train service disruption.

Fares and penalty fares

6 December 2013
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We are not the regulator for fares and have no role in relation to penalty fares.