Rail passengers

This page provides guidance on ROGS safety certificates and safety authorisations, including how to apply, and useful links related to the application process.

Advice and guidance on occupational health matters for railway managers and employees.

How we are informed when a serious incident occurs and how we work with other bodies in the railway to find out what has happened and why, and the range of our formal enforcement powers under the Health and Safety at Work Act 1974.

Information about who to contact if your train service is disrupted and the different types of train service disruption.

We are not the regulator for fares and have no role in relation to penalty fares.