Rail operators

ORR approves passenger-focused plans for improving Scotland’s railway

31 October 2018
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The Office of Rail and Road (ORR) has today set out its final determination on Network Rail's £4bn plans to make Scotland's railway more reliable and more focused on passengers' needs. The plans will run for five years from 1 April 2019, known as Control Period 6 (CP6).

ORR approves £35bn plans to boost Britain’s railway reliability and timetabling

31 October 2018
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The Office of Rail and Road (ORR) has today set out its final determination on Network Rail's £35bn plans (£31bn in England and Wales and £4bn in Scotland) to make Britain's railway more reliable and focused on passengers' needs. The plans cover the five years from 1 April 2019, known as Control Period 6 (CP6).

Rail Regulator opens investigation into GTR and Northern over passenger information

5 October 2018
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The Office of Rail and Road (ORR) has today opened an investigation into whether Govia Thameslink Railway (GTR) and Northern breached its requirements to do everything reasonably practicable to provide appropriate, accurate and timely information to passengers in the run-up to the May 2018 timetable and during the disruption that followed.

ORR Inquiry concludes passengers let down by rail industry failures

20 September 2018
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The Office of Rail and Road (ORR), chaired by Stephen Glaister, has today published its interim Inquiry report into what caused the May 2018 timetable disruption, which led to passengers enduring delays and cancellations as they could not predict how long a journey may take, or even if it was possible to travel.