King’s Cross 30 years on
17 November 2017
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By Ian Prosser, Her Majesty’s Chief Inspector of Railways.
News
Southeastern Trains and cleaning company fined £3.6m after worker electrocuted on live rail
16 November 2017
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London and Southeastern (LSER) and Wetton Cleaning Services Limited (Wettons) have today been fined £2.5m and £1.1m respectively in a prosecution brought by the Office of Rail and Road, following the death of a cleaner three years ago.
Rail regulator calls for more consistent and reliable travel assistance
14 November 2017
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The Office of Rail and Road (ORR) has today published research showing that the majority of passengers using travel assistance are satisfied or very satisfied with the help they receive, however more needs to be done to improve the reliability, consistency and awareness of assistance available.
ORR review of Southern trains leads to travel assistance changes
9 November 2017
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ORR has concluded its review of Southern train’s customer service for passengers needing help using trains, which has led to changes in Southern’s processes.
Office of Rail and Road Update – October 2017
25 October 2017
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Welcome to ORR's October Newsletter.
Upgrading the A14: delivering improvements on a grand scale
24 October 2017
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By Richard Coates, Deputy Director, Highways.
Ride on Time?
20 October 2017
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Rebekah Paul, Senior Statistical Analyst, explains new train performance measures.
Your Money, Your Highways
17 October 2017
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By Adam Spencer-Bickle, Senior Economist, Office of Rail and Road (ORR)
Safety is all the fashion
6 October 2017
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By Peter Darling, HM Inspector of Railways.
Office of Rail and Road opens review of supply of ticketing equipment and systems
3 October 2017
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Regulator, the Office of Rail and Road (ORR), has today opened a market review of the supply of ticketing equipment and systems. These include ticket vending machines, ticket issuing systems, and ticket gates.