Rail

Office of Rail Regulation to be re-named Office of Rail and Road

Content archived on 05 November 2024

20 March 2015
The Office of Rail Regulation will change its name to the Office of Rail and Road to reflect new responsibilities for monitoring the efficiency and performance of England's strategic road network from 1 April 2015, Roads Minister John Hayes announced in a speech yesterday.

Buying a train ticket

19 March 2015
Information to help you understand the differences between rail tickets, why these might be important to you, and some other hints and tips.

Approach to transparency consultation

11 March 2015
Date published: 26 July 2012 Closing date: 19 October 2012 On 26 July 2012 we published a consultation on ORR's approach to transparency. We believe that transparency has a vital role to play in driving the behavioural changes necessary for industry reform, delivering better value for money and an industry that has a sharper focus on its customers. Our consultation document described why we

Rail regulator publishes industry financials report for 2013-14

Content archived on 05 November 2024

13 February 2015
The Office of Rail Regulation (ORR) today published its latest rail industry financial report, which shows the impact of growth in passenger journeys on the industry's income and expenditure over the past four years.

Other notices

12 February 2015

Content archived on 05 November 2024

Notices in accordance with Section 55(6) of the Railways Act 1993 (as amended) of the ORR's decision not to make a final order. Notice in accordance with Section 55(6) of the Railways Act 1993, as amended, of the Office of Rail Regulation's decision not to make a final order, or make or confirm a provisional order, in relation to Network Rail Infrastructure Limited's contravention of Condition 1

Passengers must be at heart of rail planning

Content archived on 05 November 2024

12 February 2015
The rail industry must place passengers at the heart of enhanced contingency planning for overrunning engineering works, the rail regulator today concluded following its investigation into overruns at King's Cross and Paddington in December 2014.

December 2014 engineering overruns investigation

11 February 2015
We carried out an investigation into severe disruption on 27 and 28 of December 2014 to passengers travelling into or out of King's Cross and Paddington stations. Over the two days we estimate that more than 115,000 passengers were affected in some way by this disruption.
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