Rail

Consultation on ORR’s Holding Network Rail to account policy

27 March 2019
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In November 2018, we published a consultation on a new regulatory policy for holding Network Rail to account for delivery of the commitments in our determination, and the obligations in its network licence. This new policy replaces the existing economic enforcement policy for Network Rail and comes into effect for the start of Control Period 6.

Rail industry comes together to support Samaritans

27 March 2019
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The rail industry has today announced the five-year Million Hour Challenge, which aims to encourage staff to donate their time, energy and skill to help the Samaritans in their work supporting people in emotional crisis.

Passengers' awareness of terms and conditions

26 March 2019
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We commissioned quantitative and focus group research to explore passengers’ awareness of terms and conditions, both in general when travelling by train on the national rail network (the National Rail Conditions of Travel - NRCoT) and specific to ticket type and format.

Roles and responsibilities for enhancements in CP6

18 March 2019
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Consultation on roles and responsibilities for Network Rail's enhancements work in Control Period 6 (CP6) as this will be treated differently to operations, maintenance and renewals expenditure in the Periodic Review 2018 (PR18).