Rail passengers

Office of Rail and Road Update - April 2017

21 April 2017
Body
Our newly-published Business Plan sets out our priorities for the next year. We have listened to feedback and contributions from the industry, consumer representative groups and from Network Rail and Highways England, and this is reflected in our priorities and programme of work for 2017.

Office of Rail and Road Update - March 2017

27 March 2017
Body
Late last month the ORR Board headed to Cardiff, where we met some of you from Wales and Western England. At Newport Docks we heard about the challenges for rail freight and road access, and the implications for the planned M4 diversion.

A new perspective on tunnel vision

14 March 2017
Body
Daniel Brown, Director of Strategy and Policy, blogs about how we work with our French counterparts to regulate the Channel Tunnel.

Office of Rail and Road Update - February 2017

21 February 2017
Body
We begin this month’s edition of our newsletter with the announcement that Joanna Whittington has been confirmed in her appointment as Chief Executive Officer at ORR following an open public competition. The appointment is effective immediately.

Rail compensation

20 December 2016
Body
When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.

Office of Rail and Road update - December 2016

Content archived on 19 October 2024

15 December 2016
Body
Welcome to the second edition of our monthly stakeholder newsletter, as we keep you up to date with the latest news from the Office of Rail and Road.

Office of Rail and Road update - November 2016

Content archived on 19 October 2024

10 November 2016
Body
Welcome to ORR’s first monthly newsletter. We hope you find this brief snapshot of our activities informative and useful. Feedback is always welcome. And remember, you can keep up to date with us on Twitter @railandroad.