Steaming safely from the 1950s into the 21st Century
10 April 2019
Body
By Steve Turner, HM Principal Inspector.
Rail operators
Improvement notices 2019
8 April 2019
Body
This page contains details of improvement notices issued in 2019
Prohibition notices 2019
5 April 2019
Body
This page contains details of prohibition notices issued in 2019.
ORR enforcement action prompts Network Rail Performance Action Plan
3 April 2019
Body
The Office of Rail and Road (ORR) has today approved the action Network Rail must take to improve train performance for passengers and freight users both immediately and in the longer term.
Office of Rail and Road Update - March 2019
29 March 2019
Body
Welcome to our March Newsletter.
ORR introduces new approach to holding Network Rail to account
27 March 2019
Body
The Office of Rail and Road (ORR) is introducing a new regulatory policy for holding Network Rail to account, improving benefit to passengers and other railway users.
Consultation on ORR’s approach to assessing the quality of Network Rail’s stakeholder engagement in CP6
27 March 2019
Body
Consultation and outcome of proposed changes to assessing the quality of Network Rail's stakeholder engagement in CP6
Passengers' awareness of terms and conditions
26 March 2019
Body
We commissioned quantitative and focus group research to explore passengers’ awareness of terms and conditions, both in general when travelling by train on the national rail network (the National Rail Conditions of Travel - NRCoT) and specific to ticket type and format.
Reviewing the regulatory framework for tramway safety
24 March 2019
Body
We sought the views of tramway dutyholders on our proposed approach to improving how the safety of Britain’s tramways is regulated and supervised by ORR.
Investigation into GTR and Northern’s provision of information to passengers during and after the May 2018 timetable disruption
14 March 2019
Body
In October 2018, ORR opened two separate investigations to consider whether Govia Thameslink Railway (GTR) and Northern breached their licence condition around providing appropriate, accurate and timely information in both the run-up to the introduction of the 20 May 2018 timetable and also during the disruption that followed.