Rail

Our market review seeks to better understand the role that claims companies play in Delay Repay compensation claims, and the extent to which their increased participation in the market could impact passengers and train operators.

This page contains information about our enforcement action taken against Network Rail and others. It covers enforcement orders, monetary penalties, notices in lieu of enforcement action and breaches where no action was taken.

30 January 2019 The UK rail industry financial information 2017-18 presents ORR’s analysis of the rail industry’s finances. Industry income in detail Industry received £19.4bn of income in 2017-18, a 1.3% decrease from 2016-17. Income from fares was £9.8bn, a decrease of 2.4% compared to 2016-17. This is due to a 1.4% fall in passenger journeys. The fall was largely because of the 8% decrease in