Rail

Rail Regulator publishes passenger delay compensation claims data

10 January 2019

Official statistics released for the first time today by the Office of Rail and Road (ORR) show there were around 3 million compensation claims made for rail delays between April and mid-October 2018, of which 84% were approved and 92% were closed within 20 working days.

Network Rail fined £200,000 following level crossing accident

13 December 2018

Network Rail was today fined £200,000 with £86,000 costs after being convicted of one offence under the Health and Safety at Work etc Act.

Waterloo Station is busiest in Britain for 15th year

11 December 2018

Waterloo is the busiest station in Britain for the 15th consecutive year, despite the total number of passenger entries and exits falling by five million to 94.4 million.

ORR lays out timetable recommendations to improve service for passengers

7 December 2018

The Office of Rail and Road (ORR), chaired by Stephen Glaister, has today published its recommendations for preventing a repeat of the May 2018 rail timetable failure, alongside a draft Final Order requiring that Network Rail improves its timetabling process.

The future for open access

3 December 2018

By Beth Tasker, Senior Manager, Competition Economics.

London Underground and Balfour Beatty fined total of £433,000 after worker suffered life-changing injuries

3 December 2018

London Underground Limited and Balfour Beatty Rail Limited were today fined £100,000 & £333,000 respectively, after pleading guilty to breaking health and safety laws which led to a worker suffering life-changing injuries, in a prosecution brought by the Office of Rail and Road (ORR).

Office of Rail and Road Update - December 2018

29 November 2018

Welcome to ORR's December Newsletter.

ORR takes formal action against Network Rail to deliver improved performance

29 November 2018

Passengers rely on both Network Rail and train operators to deliver performance but the role of the Office of Rail and Road (ORR) is to examine Network Rail's contribution. As such, ORR has today taken action against Network Rail to require improvements in its capability to deliver better performance.

Consultation on ORR's draft guidance on the Economic Equilibrium Test (EET)

28 November 2018

Consultation conclusions EU legislation has focused on opening up the European rail market and promoting competition in passenger rail markets. There are a number of protections within EU legislation to support this, including an overarching requirement that access to the network is granted in a fair and transparent manner. However, EU legislation also sets out limited circumstances where access

ORR’s changed approach to holding Network Rail to account will benefit passengers and other railway users

27 November 2018

Beginning today, and running until January 25th, the Office of Rail and Road (ORR) is consulting on a new regulatory policy for holding Network Rail to account for the benefit of passengers and other railway users.

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