Rail

The Office of Rail and Road’s (ORR) half-year assessment of Network Rail, published today, identifies steady performance in its overall management of safety and of its assets. Significant challenges remain in the delivery of major projects and network performance.

The Office of Rail and Road’s (ORR) half-year assessment of Network Rail, published today, identifies steady performance in its overall management of safety and of its assets and an improving picture of delivery against its updated enhancements programme. Significant challenges remain in the delivery of network and financial performance.

The Office of Rail and Road has today confirmed in its initial consultation on the 2018 Periodic Review (PR18), that its regulatory approach will support a greater focus by Network Rail on working with train operators at route level, to deliver more for passengers and freight customers.

To understand more about passengers’ awareness of compensation eligibility and their experiences of claiming compensation for train delays, we contributed funding for Transport Focus to undertake a survey of 8000 passengers.

Welcome to ORR’s first monthly newsletter. We hope you find this brief snapshot of our activities informative and useful. Feedback is always welcome. And remember, you can keep up to date with us on Twitter @railandroad.

The Office of Rail and Road (ORR) has appointed Graham Richards substantively as Director, Railway Performance and Planning. Graham was previously acting as interim in the role following the departure of the previous incumbent.

The Office of Rail and Road (ORR) has published updated guidance on developing and maintaining staff competence for use in the railway industry.

The Office of Rail and Road (ORR) today concluded its review of the rail retail market, which focused on how tickets are sold to passengers.