Rail passengers

Network Rail was today found guilty of one offence under the Health and Safety at Work Act.

The Office of Rail and Road (ORR) has this week written to train companies requiring urgent improvements in how they keep passengers informed of train timetable changes.

The Office of Rail and Road (ORR), has today announced it will create an advisory group to support work on potential updates to the guidance the rail industry uses to form accessibility policies.

Welcome to ORR's April Newsletter.

BAM Nuttall and McNealy Brown were fined £900,000 and £65,000 respectively after they admitted failing to put proper procedures and safeguards in place to prevent painter Paul Welstead falling through a ceiling into a passenger waiting room.

We have today published the payments due between Network Rail and the twelve train operators participating in the route-level efficiency benefit sharing mechanism (REBS) for 2016-17. The payments are shown in the table below.

Welcome to ORR's March Newsletter.

New and easier-to-use machines and clearer language have helped increasing numbers of passengers buy the right ticket for their journey from station vending machines, according to research by the Office of Rail and Road (ORR).

Network Rail Infrastructure Limited has today been fined £733,000 at Bristol Crown Court for failing to undertake adequate maintenance to prevent the derailment of a freight train near Gloucester in October 2013.