Rail passengers

Today, we’ve published our April 2022 to March 2023 Annual Efficiency and Finance Assessment of Network Rail.

Network Rail Infrastructure Limited has been fined £6.7m for health and safety failings which led to the train accident at Carmont in 2020, when three people died and a further six were injured.

The Office of Rail and Road has written to train operators saying that ticket retailers need to build on the good progress of automatic notifications, by providing improved clarity for passengers regarding their rights where there are changes to booked trains.

Office of Rail and Road September 2023 newsletter

Office of Rail and Road August 2023 newsletter.

ORR has today published guidance for minor and heritage railways to help them interpret and apply the specific requirements of Railways and Other Guided Transport Systems (Safety) Regulations 2006 (ROGS).