Holding Network Rail to account

The Office of Rail and Road (ORR) is calling on Network Rail to improve train punctuality and reliability for passengers and freight across its Eastern region.

Good stakeholder engagement - the practice of talking to, listening to, and working with those involved in, or affected by, an organisation's activities - is essential, especially for an organisation like Network Rail which is tasked with maintaining Britain's railways infrastructure.

In this episode, the Rail and Road Pod looks at how the Office of Rail and Road (ORR) holds Network Rail to account for its performance and efficiency.

The Office of Rail and Road (ORR) has praised Network Rail’s response to Covid-19 but raised concerns over how Network Rail plans rail timetables for next year and in the longer term, and is requiring improvement by Network Rail on how rail capacity is allocated and access to the network is granted.

More needs to be done to tackle the impacts of climate change on the railway, which has seen risks increase over the last year, according to a new report published by the Office of Rail and Road (ORR) today.