Monitoring Network Rail’s performance

The Office of Rail and Road’s annual assessment of Network Rail’s performance shows the Southern region worked innovatively to carry out necessary maintenance and engineering works despite the challenges of the pandemic. The Southern region was Network Rail’s best performer overall against its company wide targets, which include metrics for operational delivery and asset performance.

One year on from its investigation into Network Rail’s impact on poor train performance in the North West and Central (NW&C) region, the Office of Rail and Road (ORR) finds progress has been made, but an extended focus is required in the coming months to ensure improvements are fully delivered for passengers and freight.

In the third and final part of its mid-year report on Network Rail, the Office of Rail and Road (ORR) praises the company for making a positive contribution to keeping the railway open for business and running punctually, despite the challenges of the pandemic.

Network Rail Scotland has saved more than £46 million in the first year of the new control period 6 (CP6) as it looks to deliver £347 million efficiency savings over five years. Meanwhile passenger train performance was below target, according to the 2019-20 annual assessment of Network Rail published by the Office of Rail and Road (ORR) today (2 July).

Network Rail has saved more than £385 million in the first year of the new control period 6 (CP6) as it looks to deliver £3.5 billion of efficiency savings over the next five years, however passenger and freight performance varied by region, according to figures contained in the 2019-20 annual assessment of Network Rail published by the Office of Rail and Road (ORR) today (2 July).

By Gordon Cole, Head of Efficiency Monitoring.

By Chris Davies, Principal Inspector of Railways.

Making its final annual assessment of Network Rail for Control Period 5 (2014-19), ORR's Network Rail Monitor published today highlights a mixed picture: good performance by the company in managing its infrastructure assets and for the freight sector, but continued underperformance in the key areas of passenger train performance and efficiency.

In its final annual assessment of Network Rail Scotland for Control Period 5 (2014-19), published today, ORR highlights good progress in its delivery of enhancements and freight performance but continued poor passenger train service performance.