News

Thousands of rail passengers impacted by an IT error will be reimbursed for the inconvenience they experienced when attempting to claim compensation for a delayed journey.

More than double the number of rail journeys were made by passengers between April 2021 and March 2022 compared to the number of those made during the pandemic in the previous year.

The first court hearing for the Office of Rail and Road's prosecution relating to the Croydon tram crash took place today at Croydon Magistrates' Court.

The Department for Transport has published its consultation on the legislative changes needed for its widescale rail reform, as set out in the Williams-Shapps Plan for Rail.

In this episode, we take a closer look at some of the work of our consumer team.

Welcome to the June edition of the stakeholder newsletter.

As we prepare for the next RIS we are paying more attention to the quality of National Highways’ plans for the next road period.

The Office of Rail and Road (ORR) – the primary producer of official statistics for Britain’s railway – has today (19 May 2022) published new data showing that Britain continues to have one of the safest railways in Europe.

Railway infrastructure company, VolkerRail Ltd. has been fined £550,000 after pleading guilty to an offence under the Health and Safety at Work etc. Act 1974 after an investigation and prosecution by industry regulator the Office of Rail and Road (ORR).

On 10 May 2002, seven people sadly lost their lives and many more were injured in a train derailment at Potters Bar. 20 years on, one of our safety inspectors provides an account of attending the scene and subsequent investigations.