Publications

Accessible Travel Policy (ATP)

19 September 2024

Train and station operators are required by their operating licences to establish and comply with an Accessible Travel Policy (ATP) which must be approved by us.

Equality Information and Objectives 2024

18 September 2024

Information on the work we are currently doing in this area and our objectives for the period 2024-2028.

Current licence casework consultations

17 September 2024

This page details proposals to grant licences or licence exemptions on which we are consulting.

Annual Assessment of Network Rail's stakeholder engagement April 2023 to March 2024

12 September 2024

Land disposal cases - condition 17 of Network Rail's licence

4 September 2024

Condition 17 of Network Rail's network licence safeguards against the inappropriate disposal of land assets.

Workforce management information

30 August 2024

Workforce information is sent to the Cabinet Office regularly and it includes the number of staff by grade, payroll and non-payroll.

The Rail Ombudsman

29 August 2024

ORR sponsors the Rail Ombudsman, which is a free, impartial and independent service that passengers can use to escalate unresolved complaints about train and station operators.

Exclusions from mainline railway requirements

28 August 2024

This page sets out what rail systems are excluded from the mainline railway requirements of the Railways and Other Guided Transport Systems (Safety) Regulations 2006 (as amended) (ROGS).

CP7 passenger train performance reset: consultation on performance measures for 2026 to 2029

22 August 2024

As part of the control period 7 (CP7) passenger train performance reset (CP7 reset), we seek views on the measures to monitor and hold Network Rail to account in years 3 to 5 of the control period.

Consultation on draft guidance for managing rail staff fatigue

21 August 2024

Sought feedback on updated guidance for managing rail staff fatigue. The guidance does not introduce any new policy positions.

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