Publication

Reliability of help points at stations

7 November 2024
Body
An assessment of the maintenance and passenger provision of help points based on quantitative and qualitative data from 21 station operators.

Whistleblowing to ORR

31 October 2024
Body
Information on how to make a whistleblowing disclosure to the Office of Rail and Road.

HS1 Ltd periodic review 2019 (PR19): draft determination

7 January 2020
Body
A summary of our draft conclusions on the final Five Year Asset Management Statement (5YAMS) that was submitted to us on 31 May 2019. It is the culmination of the first phase of our examination and draws from detailed analysis that is explained in a number of supplementary documents published alongside it. Together these form the draft determination.

Process for the ORR periodic review of HS1 Ltd 2019 (PR19)

25 April 2019
Body
Following our further consultation, Eurostar's request and subsequent alternative proposal were considered by the ORR board at its meeting on 18 April 2019. This letter to Eurostar sets out the board's decision and the reasons for that decision.