Guidance

This page is intended to be used as a quick reference for all ORR-issued template documentation relating to station and depot access, including access agreements, access conditions, annexes, amending documents and amending agreements.

Information on complaints handling procedures for train and station operators.

This page contains guidance modules and the application form for track access by passenger operators, both public service operators and open access.

There are well over 200 minor and heritage railways operating across Great Britain, and we are responsible for regulating their safety.

This page gives an overview of how European railway safety legislation has been retained in the UK.

All train drivers who drive on Britain's mainline railway must have, by law, a train driving licence.

An overview of the Health and Safety (Enforcing Authority for Railways and Other Guided Transport Systems) Regulations 2006 (as amended) (EARR).

Helping the rail industry to achieve health and safety excellence.

We are responsible for the collection, monitoring and publication of rail customer complaints.

Update and changes to Railway Safety Regulations 1999 guidance on Mark 1 type rolling stock and hinged door rolling stock.