Rail operators

Access charges framework for the national rail network.

All documents related to competing applications received from passenger operators.

All documents related to competing applications received from freight operators.

In 2025, ORR will be conducting the third post implementation review (PIR) of The Railways and Other Guided Transport Systems (Safety) Regulations 2006 (ROGS).

We monitor industry compliance with timetable production timescales by gathering data from Network Rail and train operators.

This page contains details of current projects, policy documents and statements regarding access to the rail network.

We are responsible for the collection, monitoring and publication of rail customer complaints.

Information on how competing and complex applications for the December 2024, May 2025 and December 2025 timetable changes will be considered.

This page contains guidance, forms and decisions we have made regarding appeals under The Railways (Access, Management and Licensing of Railway Undertakings) Regulations 2016.