Annual assessments of National Highways
18 July 2023
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This content and related publications refer to our annual assessment of National Highways.
The media
Proposed modifications to the complaints handling obligations in rail operator licences
18 July 2023
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Notice of statutory consultations on changes to modify the Complaints Handling obligations in the rail licences and Statement of National Regulatory Provisions (SNRPs).
Rail regulator calls on Network Rail to work with the industry to improve train performance
13 July 2023
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The Office of Rail and Road’s (ORR) annual assessment of Network Rail shows train performance worsened during 2022-23, with 67.8% of trains arriving on time compared to 73.1% the previous year. Freight performance is now at its lowest level since the time series began in 2014.
Regulator calls for Network Rail Scotland to improve train performance and deliver its planned renewal works
13 July 2023
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The Office of Rail and Road’s annual assessment of Network Rail Scotland in 2022-2023 (Year 4 of Control Period 6) shows that, in what was a challenging year for the rail industry, Network Rail’s performance in Scotland was mixed.
Improve reliability of passenger assistance, ORR tells rail industry
12 July 2023
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The rail industry needs to provide more reliable assistance for disabled passengers says the Office of Rail and Road (ORR), following research involving more than 8,100 passengers.
Prohibition notices 2023
7 July 2023
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This page contains details of prohibition notices issued in 2023.
Train Driving Licences and Certificates Regulations 2010: Post Implementation Review
5 July 2023
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ORR undertook a Post Implementation Review (PIR) on behalf of the Secretary of State on the Train Driving Licences and Certificates Regulations 2010 (as amended).
Office of Rail and Road July 2023 newsletter
30 June 2023
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Office of Rail and Road July 2023 newsletter
Regulator’s review of rail strategies highlights need to build on good industry collaboration
23 June 2023
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Rail industry reliability plans show good understanding of the network’s problems and commitments to improve, but there is scope for better sharing of best practice according to the Office of Rail and Road’s (ORR) recommendations from its review.