Buying a train ticket
19 March 2015
Body
Information to help you understand the differences between rail tickets, why these might be important to you, and some other hints and tips.
Ticketing & Fares
Retail market review - consultation on the potential impacts of regulation and industry arrangements and practices for ticket selling
11 February 2015
Body
ORR's retail market review considers how regulation and industry practices and arrangements for ticket selling are facilitating choice and promoting investment and innovation in the best interests of passengers. This consultation document set out these arrangements, and identified potential impacts on the retail market.
Code of practice on retail information - consultation on developing a code
21 November 2014
Body
Consultation on the development of a code of practice on the provision of railway ticket information.
Rail regulator launches ticketing market review
Content archived on 20 April 2025
Body
The Office of Rail Regulation (ORR) has launched a review of the rail ticketing market to understand whether arrangements for selling rail tickets are encouraging innovation and competition to the benefit of passengers.
Fares and penalty fares
6 December 2013
Body
Some fares are regulated by government, who controls their price, while others are not, and train operators are free to set them.