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ORR protects the interests of rail and road users. We are improving the safety, value, and performance of railways and roads, today and in the future.

ORR letter to Northern Rail in regards to complaints handling procedures -14 November 2018

Authored on

20 March 2019

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PDF 305.68 KB

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About
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Guidance & compliance
- Rail guidance and compliance
Consultations
Publications
Media centre
Contact