Rail passengers

ORR signs off upgrades at Aberdare Station

9 September 2024
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The Office of Rail and Road (ORR) has authorised a significant expansion of Aberdare Station in South Wales as part of work to upgrade the Core Valley Lines.

Office of Rail and Road September 2024 newsletter

30 August 2024
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Hello and welcome to the September newsletter Shortly after our last newsletter, and our annual Year in Rail event in July, our focus shifted to highways with the publication of both our Annual Assessment and also our investigation into National Highways compliance with its licence and delivery of RIS2. Our Annual Assessment considers how National Highways has progressed over the twelve months to

The Rail Ombudsman

29 August 2024
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ORR sponsors the Rail Ombudsman, which is a free, impartial and independent service that passengers can use to escalate unresolved complaints about train and station operators.

Level crossing orders

16 August 2024
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Our guidance provides information and advice on level crossing orders and the process for making them.

‘Evolution, not revolution for rail health and safety’

6 August 2024
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In ORR's latest Annual Rail Health and Safety report, Richard Hines, the new HM Chief Inspector of Railways, says the industry cannot afford to be complacent when faced with the effects of climate change, an increased reliance on maintaining existing infrastructure rather than replacement, and a period of significant change through reform.