Rail passengers

The Office of Rail and Road has asked train operators and Network Rail to address the concerns raised in its report, published today, regarding the consistency and usefulness of passenger information of rail replacement services when there are planned engineering works.

The Office of Rail and Road (ORR) has today published its annual Rail Industry Finance (UK) statistical report.

The Office of Rail and Road (ORR) has this weekend begun its sponsorship of the Rail Ombudsman. This fulfils the Plan for Rail commitment for ORR to take on this role and will allow it to hold the provider to account for the independent and impartial delivery of the service.

The Office of Rail and Road (ORR) has today (24 November) given the go-ahead for Grand Central, an open access operator, to serve Peterborough railway station, offering more journey opportunities and choice to passengers.

The Office of Rail and Road (ORR), has authorised into service the newly upgraded Gatwick Airport station, which opens today, Tuesday 21 November.

Office of Rail and Road November 2023 newsletter

The Office of Rail and Road (ORR) has today set out its final determination of Network Rail’s £43.1bn plans (£38.5bn in England and Wales, £4.6bn in Scotland) to deliver a safe and customer focused railway. The plans cover the five years from 1 April 2024, known as Control Period 7 (CP7).