Researchers

Improving assisted travel

15 October 2024
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Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.

Safety performance on the strategic road network

15 October 2024
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Each year we assess National Highways’ performance against a range of government set targets that it should deliver over the second road period (RP2, which runs from 1 April 2020 – 31 March 2025).

Review of the costs and benefits of safety interventions

27 September 2024
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As the joint safety and economic regulator for Britain’s railway, we are reviewing how costs and benefits are assessed for safety initiatives, and whether reasonable practicability is systematically tested by duty holders.

Office of Rail and Road September 2024 newsletter

30 August 2024
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Hello and welcome to the September newsletter Shortly after our last newsletter, and our annual Year in Rail event in July, our focus shifted to highways with the publication of both our Annual Assessment and also our investigation into National Highways compliance with its licence and delivery of RIS2. Our Annual Assessment considers how National Highways has progressed over the twelve months to

PR23 charges and incentives

30 August 2024
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This section is dedicated to the charges and incentives work relating to PR23, including links to consultations, publications and background research.

The Rail Ombudsman

29 August 2024
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ORR sponsors the Rail Ombudsman, which is a free, impartial and independent service that passengers can use to escalate unresolved complaints about train and station operators.